Terms and conditions

Terms and conditions

Freight and handling costs

General terms and conditions of sale, delivery and payment

At ELCEE, we are committed to providing our customers with clear and transparent terms and conditions to ensure a smooth transaction process. Below, we outline the key aspects related to freight and handling costs, as well as our general terms and conditions of sale, delivery, and payment.

Freight and Handling Costs
Freight and handling costs are calculated based on the specific requirements of each order, including the size, weight, and destination of the shipment. These costs will be communicated to the customer at the time of order confirmation and may vary depending on the shipping method selected. ELCEE strives to negotiate the best possible rates with our logistics partners to keep costs competitive. All freight and handling charges will be clearly itemized on the invoice, and any additional fees incurred during transit will be the responsibility of the customer unless otherwise agreed upon in writing.

General Terms and Conditions of Sale, Delivery, and Payment

1. Acceptance of Orders: All orders are subject to acceptance by ELCEE. We reserve the right to refuse any order for any reason. Confirmation of your order will be provided via email, outlining the details and expected delivery timeline.
2. Pricing: All prices quoted are in the applicable currency and are subject to change without notice. Prices will be confirmed at the time of order acceptance.
3. Delivery: ELCEE aims to meet all delivery timelines; however, we cannot be held liable for delays caused by unforeseen circumstances, including but not limited to natural disasters, transportation disruptions, or supplier delays.
4. Payment Terms: Payment is due as specified in the order confirmation. Late payments may incur interest charges as stipulated in our payment policy.
5. Returns and Cancellations: Requests for returns or order cancellations must be made in writing within a specified timeframe. ELCEE reserves the right to assess any restocking fees applicable to returned items.
6. Governing Law: These terms and conditions are governed by the laws of the jurisdiction in which ELCEE operates.

By placing an order with ELCEE, you acknowledge and agree to these terms and conditions. If you have any questions or require clarification, please do not hesitate to contact us. We appreciate your business and look forward to serving you.